Shipping T&C

Shipping Costs
To determine the shipping cost of your order:
Add your desired product(s) to your shopping cart.
Proceed to Shopping Cart page (“View Cart”).
Select the State and enter the Postcode for the destination of the order then click Calculate Shipping.

All relevant delivery options for your destination will be displayed.  If there is more than one delivery method available, select your preferred option and the cart totals will be updated automatically.
If you feel there is an anomaly with the price(s) returned by the calculator, certainly feel free to contact us directly.

Prices are for Australian mainland only and are based on weight and the final destination of the order.  We currently use two freight companies and will always endeavour to find the cheapest shipping options for you.

Prices are out of our jurisdiction and may change without notice.  We reserve the right to alter postage costs if calculated incorrectly.

Free Shipping for Local Deliveries
We are pleased to offer shipping is on us for deliveries within a 25km radius of Nurcha, 32 Wises Road Buderim and orders that total $150 or more.  This will be automatically assigned on the cart and checkout. Our Free Shipping offer may be limited and subject to change without notice.

Delivery Terms
If no one is available to accept delivery, our couriers will be instructed to leave your order in a secure place.  We encourage you to advise us of any preferred locations for these circumstances in the Order Notes box on the checkout page.

Delivery Time
We strive to process and dispatch all orders within 24 hours of being received.  However, please understand that we cannot be held responsible for delays caused by our carriers.  If you have any concerns we can certainly follow up the progress of orders in transit.

Express Post (next business day) delivery from Australia Post will be available for most orders that weigh 5kg or less to be delivered within Australia and comply with the Australia Post satchel requirements.

Short haul deliveries, i.e. within Queensland and most metropolitan areas on the East Coast, can be expected within 1-5 business days whereas long haul deliveries can be expected within 7-14 business days.

Please note that Nurcha cannot guarantee that delivery is possible to all areas and will offer a full refund for your order if it is found that it cannot be delivered.